DNS & Domain
How to Check Google Workspace MX Records
Quick Answer
To check your Google Workspace MX records, use a DNS lookup tool to look up your domain's MX records, then compare the result against the current recommended MX value shown in your Workspace Admin console under Apps > Google Workspace > Gmail.
MX records tell other mail servers where to deliver messages sent to your domain. Checking them is one of the fastest ways to diagnose whether a mail delivery problem is a DNS issue.
Common Causes
- Records pointing to a previous host instead of Google Workspace.
- Multiple MX records with conflicting priority values.
- A typo in the record value.
- Records added to the wrong DNS zone (a subdomain instead of the root domain).
Safe Troubleshooting Steps
- Open a DNS lookup tool and search for your domain's MX records.
- Compare the result to what your Workspace Admin console currently recommends.
- Confirm there is no leftover MX record from a previous provider.
- If you just made a change, wait for propagation before re-checking - this can take up to 48 hours.
What to Verify
- The MX record found in a lookup tool matches what the Admin console recommends.
- No unrelated or outdated MX records remain.
- The record is on the root domain, not an unintended subdomain.
When Professional Help May Be Useful
If your MX records look correct but mail still is not arriving, the issue is likely elsewhere (filters, quotas, or the sending server), and it may help to have someone trace the specific message rather than re-checking DNS repeatedly.